PRIVACY POLICY FOR CITYRUBS
Effective Date ___14/08/24________
- INTRODUCTION
This Privacy Notice applies to the website https://www.cityrubs.com and governs how CityRubs collects, uses, and protects your personal data. References to “we,” “our,” or “us” denote CityRubs. Ensuring the security and confidentiality of your personal data is a priority for us.
This Privacy Policy outlines the practices and procedures adopted by CityRubs regarding the collection, use, and management of personal information. It aims to inform you about the types of information we collect, how it is used, and the measures we take to ensure its protection. In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, this policy details our commitment to safeguarding your privacy and maintaining the confidentiality of your personal data.
By accessing and using our website, https://www.cityrubs.com , you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. Should you have any questions or concerns regarding this policy, please contact us at support@cityrubs.com.
- INFORMATION WE COLLECT
At CityRubs, we are committed to protecting your privacy and ensuring the security of your personal data. To provide you with a seamless and personalized experience, we collect various types of information. This section outlines the categories of information we collect and the purposes for which it is used.
2.1 Personal Information:
When you visit or interact with our website, https://www.cityrubs.com, we may collect personal information that you voluntarily provide. This includes, but is not limited to:
- Contact Information: Such as your name, email address, and phone number, which is collected when you register on our site, subscribe to our newsletter, or contact us for support.
- Account Information: Including details, you provide when creating an account, such as your username, password, and preferences.
- Payment Information: If you make a purchase or subscribe to our services, we collect payment details, including credit card numbers and billing addresses, through secure payment processing systems.
2.2 Usage Data:
We automatically collect information about your interactions with our website through the use of cookies and similar tracking technologies. This data helps us understand how you use our site and includes:
- Technical Data: Such as IP address, browser type, operating system, and device information.
- Usage Data: Information on how you navigate through our site, including pages visited, time spent on each page, and any links clicked.
2.3 Communication Data:
We may collect and store information from communications you send to us, including:
- Support Requests: Details provided when you contact us for support or assistance.
- Feedback: Any feedback or reviews you submit about our services or website.
2.4 Analytics Data:
To enhance your user experience and improve our services, we use analytics tools to collect data on how our website is used. This includes:
Web Analytics: Information about how users interact with our website, such as page views, bounce rates, and referral sources.
2.5 Cookies and Tracking Technologies:
Our website uses cookies and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our site.
2.6 Third-Party Information:
We may also receive information from third parties that provide services on our behalf or from partners with whom we collaborate. This may include data provided by payment processors, marketing partners, or analytics services.
2.7 Data Protection and Security:
We employ a range of technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, secure access controls, and regular security reviews to ensure the integrity and confidentiality of your data.
2.8 Purpose of Data Collection and Legal Bases
The information we collect is used for the following purposes:
- To Provide Services: Facilitate transactions, process payments, and deliver the services you request.
- To Improve User Experience: Analyse usage patterns and enhance the functionality of our website.
- To Communicate: Respond to inquiries, provide support, and send updates or promotional information.
- To Ensure Compliance: Adhere to legal and regulatory requirements and protect our legal rights.
2.9 Legal Bases for Processing
Under GDPR, we process personal data based on the following legal bases:
- Consent: When you have given consent for processing your data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
By providing your personal information, you consent to its collection, use, and processing as described in this Privacy Policy. If you have any questions or concerns about the data we collect, please contact us at support@cityrubs.com.
- USE OF YOUR INFORMATION
CityRubs employs your personal information for a range of purposes to enhance our services and support our business operations. The ways in which we use your information include, but are not limited to:
3.1 Service Fulfillment: We use your data to deliver the services you have requested. This includes processing transactions, managing subscriptions, and handling customer support inquiries to ensure that we meet your needs efficiently and effectively.
3.2 Service Improvement: Your information helps us analyse how our services are used, enabling us to identify areas for improvement. This analysis allows us to optimize our website’s functionality, enhance user experience, and tailor our offerings to better meet your preferences.
3.3 Personalization: We utilize your data to personalize your experience on our website. By understanding your interests and behaviours, we can provide content and recommendations that are relevant to you.
3.4 Marketing and Communication: We may use your information to send you promotional materials, newsletters, and updates about our services. This communication aims to keep you informed about new features, special offers, and other relevant information.
3.5 Advertising and Publicity: As part of our marketing strategy, we may use user-generated content, testimonials, and other materials provided by you to promote our services on our blogs and website. This use is intended to highlight user experiences and successes, and to attract potential customers by showcasing real-world applications of our services.
3.6 Legal Compliance: We may process your information to comply with legal obligations, including regulatory requirements and legal proceedings. This ensures that we meet our legal responsibilities and protect our rights and interests.
3.7 Security Measures: Your information is used to safeguard against fraudulent activities, unauthorized access, and other security threats. We implement various security measures to protect your data and maintain the integrity of our services.
- EMAIL POLICIES
CityRubs is committed to maintaining the confidentiality and security of your email address. We adhere to the following practices to ensure your personal information is handled with care:
4.1 Confidentiality of Email Addresses:
We do not sell, rent, or lease our subscription lists to third parties. Your email address will not be shared with any third-party individuals, government agencies, or companies unless we are legally compelled to do so.
4.2 Use of Email Addresses:
Your email address will solely be used to provide you with timely information about our services and offerings. We may use your email address to communicate important updates or changes to our services or policies.
4.3 Third-Party Communication:
From time to time, CityRubs may reach out to you on behalf of trusted external business partners regarding offers that may be of interest to you. In such cases, your personal information (such as email address and name) may be shared with these partners.
We require that all third parties who receive your information from us adhere to confidentiality obligations and use your personal data only for the purpose of providing these services to CityRubs.
4.4 Data Retention and Protection:
We will retain the information you provide via email in accordance with applicable federal laws and regulations. All third parties who assist in managing or processing our email communications are required to maintain the confidentiality of your information and are restricted from using it for any purposes other than those specified.
- DATA SHARING AND DISCLOSURE
We do not share, sell, or disclose your personal information to third parties except as outlined in this policy.
We may share your information with trusted partners who assist us in performing statistical analysis, providing customer support, or arranging deliveries. These parties are prohibited from using your personal information for any other purpose.
We may disclose your information if required by law or to protect our rights and property.
- EU GDPR COMPLIANCE
We are committed to complying with the General Data Protection Regulation (GDPR) to ensure that your personal data is handled with the highest standards of privacy and protection. This section outlines how we adhere to GDPR requirements:
6.1. Data Subject Rights
In accordance with GDPR, you have the following rights regarding your personal data:
- Right to Access: You may request access to your personal data to verify its accuracy and understand how it is being used. To exercise this right, please submit a request to support@cityrubs.com. We will respond within one month.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent on which the processing is based.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
- Right to Object: You may object to the processing of your personal data based on legitimate interests or direct marketing purposes.
7.2. Data Processing
We process personal data in compliance with GDPR principles:
- Lawfulness, Fairness, and Transparency: We ensure that personal data is processed lawfully, fairly, and transparently.
- Purpose Limitation: Personal data is collected for specified, legitimate purposes and not further processed in a manner that is incompatible with those purposes.
- Data Minimization: We collect and process only the data necessary for the purposes for which it is intended.
- Accuracy: We take reasonable steps to ensure that personal data is accurate and up-to-date.
- Storage Limitation: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
- Integrity and Confidentiality: We implement appropriate measures to protect personal data against unauthorized access, processing, loss, or destruction.
7.3. Data Protection Impact Assessments (DPIAs)
We conduct Data Protection Impact Assessments (DPIAs) when processing activities are likely to result in high risks to individuals’ rights and freedoms. DPIAs are used to identify and mitigate potential risks associated with data processing activities that could impact your privacy.
7.4. Data Breach Notification
In the event of a data breach, we will notify the relevant supervisory authority and affected individuals within 72 hours, as required by GDPR. We will also take all necessary steps to address and mitigate any harm caused by the breach.
7.5. Data Protection Officer
Our Data Protection Officer (DPO) is responsible for overseeing our GDPR compliance efforts. You may contact our DPO with any inquiries or concerns regarding the handling of your personal data.
Contact Information:
DPO’s Name: ___________________
Email: DPO’s Email Address _________________________
- ACCESS TO AND REMOVAL OF YOUR INFORMATION
Access: You may review or update your personally identifiable information by contacting us at support@cityrubs.com.
Removal: If you wish to remove your personal information, please contact us at support@cityrubs.com. Note that this may limit the services we can provide to you.
- DATA RETENTION
We retain your personal information for as long as necessary to provide the services you request, comply with legal obligations, or support legal claims. The retention period is determined based on legal requirements and the purposes for which the data was collected.
- SECURITY OF YOUR INFORMATION
While we strive to protect your information using HTTPS and SSL, no online transmission can be completely secure. We implement a range of security measures, including encryption and regular security reviews, to safeguard your data. We recommend using strong passwords and exercising caution to prevent unauthorized access to your accounts.
- COMPLIANCE WITH THE LAW
Our Privacy Policy is designed to comply with UK law and the GDPR. If you believe our policy does not meet legal requirements, please let us know. Ultimately, it is your choice whether to use our website.
- CHILDREN’S PRIVACY
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal data from a child under 18 without parental
consent, we will take steps to delete that information. Parents or guardians of individuals under 18 should contact us if they believe their child’s information has been collected.
- DISCLAIMER
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies independently.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and you will be notified via email or through prominent notices on our website. Your continued use of the site constitutes acceptance of those changes.
- CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@cityrubs.com
Website: https://www.cityrubs.com